Personal Data Protection
Comply with Decree 13/2023 and minimize legal risks
1. Decree 13/2023/ND-CP: Mandatory Compliance or Face Penalties?
As of July 1, 2023, Decree 13/2023/ND-CP on Personal Data Protection officially came into effect. Accordingly, any organization or business collecting and processing data of Vietnamese users must strictly comply with security regulations. Violations can lead to heavy administrative fines, or even criminal prosecution.
2. What constitutes a personal data protection violation?
- Collecting customer info (Phone, Email, ID) without explicit consent.
- Sharing customer data with 3rd parties (marketing, partners) without prior notice.
- System hacked, data leaked, but failure to notify state agencies (A05) within 72 hours.
- No system allowing customers to request "Deletion" or "Withdraw consent".
3. Comprehensive Compliance Solution Framework
| Process | Execution Tasks |
|---|---|
| Assessment & Data Mapping | Identify where personal data resides (Databases, Excel Files, Cloud). How data flows through the system. |
| Establish Legal Corridor | Draft and update: Privacy Policy, Cookie Notice, Consent Forms. |
| Build Internal Procedures | Procedures for receiving customer requests (Edit/Delete data). Incident Response Plan for data leaks. |
| Deploy Technical Protections | Apply data encryption, anonymization. Prevent data leaks via DLP (Data Loss Prevention). |
4. Long-term Value
Data protection isn't just to avoid fines. It builds trust with customers and partners. Furthermore, complying with Decree 13 is the perfect stepping stone for businesses towards international certifications like ISO/IEC 27701 or Europe's GDPR.
Solution Packages
Basic
Essential security assessment and setup for small teams.
Standard
Advanced protection, continuous monitoring, and compliance readiness.
Enterprise
Full-scale deployment, custom integrations, and 24/7 SOC support.